/* Chatbot flotante compartido */
.chatbot{position:fixed;left:22px;bottom:22px;z-index:1200;font-family:'Montserrat',sans-serif}
.chatbot [hidden]{display:none!important}
.chatbot-fab{width:58px;height:58px;border:0;border-radius:50%;display:grid;place-items:center;background:#ea8b15;color:#fff;box-shadow:0 7px 20px #0003;cursor:pointer;transition:transform .2s ease,box-shadow .2s ease}
.chatbot-fab:hover{transform:scale(1.06);box-shadow:0 9px 25px #0004}
.chatbot-fab svg{width:30px;height:30px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.chatbot-panel{position:absolute;left:0;bottom:72px;width:min(360px,calc(100vw - 28px));max-height:calc(100vh - 105px);display:flex;flex-direction:column;background:#fff;border:1px solid #ddd;border-radius:14px;overflow:hidden;box-shadow:0 14px 38px #0003}
.chatbot-header{display:flex;flex:0 0 auto;align-items:center;gap:10px;padding:13px 14px;background:#ea8b15;color:#fff}
.chatbot-avatar{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:#fff;color:#b45e00;font-size:12px;font-weight:700}
.chatbot-header div:nth-child(2){display:flex;flex-direction:column;min-width:0}
.chatbot-header strong{font-size:14px;font-weight:700}.chatbot-header span{font-size:11px;opacity:.9;margin-top:1px}
.chatbot-close{margin-left:auto;border:0;background:transparent;color:#fff;font-size:25px;line-height:1;cursor:pointer;padding:2px 5px}
.chatbot-messages{flex:1 1 180px;min-height:80px;max-height:230px;overflow:auto;padding:14px;background:#f5f5f5;display:flex;flex-direction:column;gap:9px}
.chatbot-message{max-width:86%;padding:9px 11px;border-radius:12px;font-size:12px;line-height:1.45;box-shadow:0 1px 2px #00000012}
.chatbot-message.bot{align-self:flex-start;background:#fff;border-top-left-radius:4px}.chatbot-message.user{align-self:flex-end;background:#fff0d9;border-top-right-radius:4px}
.chatbot-questions{display:flex;flex:0 0 auto;flex-direction:column;gap:7px;padding:12px;background:#fff;border-top:1px solid #eee}
.chatbot-questions button{border:1px solid #ddd;background:#fff;color:#454545;border-radius:18px;text-align:left;padding:8px 11px;font:500 11px/1.35 'Montserrat',sans-serif;cursor:pointer;transition:.2s}
.chatbot-questions button:hover{border-color:#ea8b15;color:#b45e00;background:#fffaf2}
@media(max-width:700px){.chatbot{left:14px;bottom:14px}.chatbot-fab{width:54px;height:54px}.chatbot-panel{left:0;bottom:66px;width:min(350px,calc(100vw - 20px))}}
@media(max-width:380px){.chatbot{left:10px;bottom:10px}.chatbot-fab{width:50px;height:50px}.chatbot-fab svg{width:27px;height:27px}.chatbot-panel{bottom:62px;width:calc(100vw - 20px);max-width:none}.chatbot-messages{max-height:200px;padding:11px}.chatbot-questions{padding:10px}.chatbot-questions button{font-size:10px;padding:8px 10px}}

.chatbot-input{display:flex;flex:0 0 auto;gap:7px;padding:9px;background:#fff;border-top:1px solid #eee}
.chatbot-input input{min-width:0;flex:1;border:1px solid #d4d4d4;border-radius:18px;padding:8px 11px;font:400 12px/1.3 'Montserrat',sans-serif;outline:none}
.chatbot-input input:focus{border-color:#ea8b15;box-shadow:0 0 0 2px #ea8b1520}
.chatbot-input button{width:38px;height:36px;border:0;border-radius:50%;background:#ea8b15;color:#fff;cursor:pointer;font-size:16px}
.chatbot-excuse-form{flex:1 1 360px;min-height:210px;padding:12px;background:#fff;border-top:1px solid #eee;max-height:none;overflow:auto}
.chatbot-form-title{font-size:13px;font-weight:700;color:#b45e00;margin-bottom:9px}
.chatbot-excuse-form label{display:block;margin:0 0 8px;font-size:10px;font-weight:600;color:#454545}
.chatbot-excuse-form input,.chatbot-excuse-form textarea{display:block;width:100%;margin-top:4px;border:1px solid #d1d1d1;border-radius:5px;padding:7px 8px;background:#fff;font:400 11px/1.35 'Montserrat',sans-serif;box-sizing:border-box}
.chatbot-excuse-form input[readonly]{background:#f1f1f1;color:#555;cursor:default}
.chatbot-excuse-form textarea{min-height:62px;resize:vertical}
.chatbot-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.chatbot-submit{width:100%;border:0;border-radius:5px;background:#b45e00;color:#fff;padding:9px 12px;font:700 11px/1.2 'Montserrat',sans-serif;cursor:pointer}
.chatbot-submit:disabled{opacity:.6;cursor:wait}
.chatbot-form-status{margin:7px 0 0;font-size:10px;line-height:1.4;color:#666}.chatbot-form-status.success{color:#267044}.chatbot-form-status.error{color:#a02b24}
@media(max-width:380px){.chatbot-excuse-form{max-height:330px}.chatbot-form-grid{grid-template-columns:1fr}}

/* Acceso directo independiente del asistente de excusas. */
.whatsapp-fab{position:fixed;right:22px;bottom:22px;z-index:1190;width:58px;height:58px;display:grid;place-items:center;border-radius:50%;background:#25d366;color:#fff;box-shadow:0 7px 20px #0003;transition:transform .2s ease,box-shadow .2s ease}
.whatsapp-fab:hover{transform:scale(1.06);box-shadow:0 9px 25px #0004}
.whatsapp-fab:focus-visible{outline:3px solid #126c37;outline-offset:3px}
.whatsapp-fab svg{width:32px;height:32px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
@media(max-width:700px){.whatsapp-fab{right:14px;bottom:14px;width:54px;height:54px}}
@media(max-width:380px){.whatsapp-fab{right:10px;bottom:10px;width:50px;height:50px}.whatsapp-fab svg{width:28px;height:28px}}
.chatbot-header-buttons{margin-left:auto;display:flex;align-items:center;gap:5px}
.chatbot-header-buttons button{border:0;border-radius:7px;background:rgba(255,255,255,.14);color:#fff;padding:6px 8px;font:inherit;cursor:pointer}
.chatbot-header-buttons .chatbot-end{font-size:11px}.chatbot-header-buttons .chatbot-close{font-size:20px;background:transparent}
.chatbot-excuse-form select{width:100%;min-height:39px;border:1px solid #cfd3d8;border-radius:6px;background:#fff;padding:8px;color:#252525}
.chatbot-confirm{padding:14px;overflow:auto;background:#fff}.chatbot-confirm p{margin:0 0 7px;font-size:12px;line-height:1.4}
.chatbot-confirm-actions{display:flex;flex-wrap:wrap;gap:7px;margin-top:12px}.chatbot-confirm-actions button{border:0;border-radius:6px;background:#ed8b00;color:#fff;padding:9px 11px;font-weight:700;cursor:pointer}.chatbot-confirm-actions .secondary{background:#eceff2;color:#222}
.chatbot-privacy{margin:0;padding:7px 12px;background:#f4f5f6;color:#666;font-size:10px;line-height:1.3}
.chatbot-message{white-space:pre-line}.chatbot-questions .muted{padding:10px;color:#666;font-size:12px}
@media(max-width:520px){.chatbot-panel{max-height:calc(100vh - 90px)}.chatbot-header-buttons .chatbot-end{font-size:0}.chatbot-header-buttons .chatbot-end:after{content:'Fin';font-size:11px}}